Meet the Team – Janet Oliver

It’s Meet the Team time again! This week we’re introducing you to Janet Oliver, who will go down in Impact history as being one of the first women to join our Building Division! She’s also a retired opera singer. Yes, we’re serious. This girl can do anything.

Katie: Let’s start from the beginning, what first interested you in joining Impact?

Janet: Well actually two of my good friends worked here! I had never really thought about getting into recruitment, but one day we were out for brunch together and they were chatting about work. Listening to them talk I could tell that they were so passionate about their jobs, they seemed to really love the company, so that made me curious. I started asking some more questions about Impact, and it kind of happened organically from there. I came in for an interview, and the rest is history!

K: You have a very interesting work history, care to share a little about that?

J: I have kind of an eclectic background (laughs). I was an opera singer, that was my first career. My next adventure was getting into event planning and event management. I loved it, it was fast-paced, I really enjoyed working with clients and vendors. The problem-solving aspect of was such a fun challenge for me, I was in my element coordinating various aspects of events and functions. In the end though, the hours are crazy. You’re working 20 hour days, and I was just ready for a change. From there I worked at the Rocky Mountaineer! It was actually great, I’m such a people person, and I got to do a lot of public speaking in that role. It was an awesome experience.

K: Am I crazy, or are a lot of those skills totally transferable to your role here?

J: You’re not crazy! I totally agree. The jobs I’ve done prior to coming to Impact have really helped me develop the skills and confidence I need to feel comfortable and be successful in my role here.

K: So you said you hadn’t thought much about recruitment before coming on board at Impact?

J: Honestly, no. I didn’t know a lot about the industry and when I first started thinking about getting into recruitment I was a little bit hesitant.

K: What made you change your mind?

J: I met with Jeff Harris (CEO) and Michael (Director, Building Division) and speaking to them gave me a real understanding of what Impact Recruitment was all about. The motto here is quality, integrity and honesty, and those are things that are so important to me, personally and professionally. I knew joining a company that shared those values was definitely the right decision.

K: What do you find is the most challenging part of your role here?

J: I’ve found that a lot of companies have had a bad experience with recruitment firms in the past, and it’s up to me to change their perspective. It’s a challenge we often face when we start talking with potential new clients – but it’s an enjoyable challenge! I get to educate people on who we are and what makes us different, and help them have a better relationship with the recruitment industry – or at least with us! (Laughs). I love business development, but I can’t do it unless I truly believe in what I’m doing. I believe in my team and this company and I know what we can do, so for me it’s an easy sell.

K: What’s your favourite part about the job?

J: I love my clients! I love going out to meet with them, or just stopping by to say hi and go for lunch. Building that lasting business relationship with them is very rewarding. We work so closely together and as you form those relationships over the years you become like friends, and you really get to know the culture of a place. It gives you a great perspective on who is going to work there and who isn’t. For the majority of my clients, culture fit is everything, so really putting that time in to get to know people and to get to know the company makes a huge difference. I don’t know if every recruitment firm does that, but I know that we do, and that’s part of what’s really important to me and what I really enjoy – getting to know my clients and getting to know their organizations, and finding someone who is going to fit there and thrive, and stay with the company long-term.

Connect with Janet on LinkedIn, or send her an email at If you have any questions about partnering with Impact Recruitment, or would like to inquire about job opportunities, feel free to give us a call at (604) 689-8687.

Meet the Team: Leslie Billy

The first interview in our Meet the Team series is with the Director of our Operations Division, Leslie Billy! So, everyone, this is Leslie. Leslie, meet everyone.

Katie: First things first, why were you initially interested in joining Impact Recruitment?

Leslie: I saw it as a really good opportunity to expand my career. I’ve been in the industry for 12 years and most of it has been on the temporary side of things, so I was very excited for an opportunity to explore the permanent side of recruitment, while also using the knowledge and experience I already have.

K: Using your experience in temporary and contract recruitment, do you feel that you’ll be able to help grow and improve Impact’s sister company, Impactemps?

L: Yes I do, definitely, and that was one of the reasons I chose to come on board with Impact. I felt there was a very entrepreneurial spirit at this company, and that’s something that is so important to me. I did have other offers on the table, but after I got the chance to meet with Jeff Harris (CEO of Impact Recruitment and Impactemps) I really began to understand what the core values of Impact were and I made the decision to come on board here where I knew my opinion and experience would be valued.

K: Impact is growing rapidly, so much so that we’ve made the PROFIT 500 list of Canada’s fastest-growing companies for several years in a row. Is that exciting for you, or is it kind of intimidating?

L: No, not intimidating at all. I love it. I feel like it’s a great thing because, you know, companies need to grow and need to change and need to innovate, it needs to be happening constantly. A company, no matter how good it is, can’t just stay stuck where it is, because even if you’re on the right track if you don’t keep moving it’s only a matter of time before you get hit.

K: What is your favourite thing about working at this company?

L: The culture, I love the people. I honestly love the people I work with. Within my first week I felt like I’d been here so much longer than just three days! We do big team lunches, have company events, we go for drinks together. We have a real work hard, play hard mentality, and that’s me, that’s who I am as a person and I love that the culture at Impact embodies that.

K: On a lighter note, what is something about you that you would consider a skill that nobody knows you have? Or at least nobody at Impact knows.

L: Oh, wow. Ummm, well I used to do mixed martial arts? I think that’s the most unique “skill” that I have. At my last job they called me the Karate Kid.

K: Leslie the Karate Kid. Can we start using that here at Impact?

L: Please don’t (laughs).

K: For you personally, outside of Impact, what are your favourite things to do?

L: Uh (laughs) Netflix? Netflix and wine with my cat, if I’m being honest. Those are my favourite things to do.

K: I love that honesty! What do you hope to see for Impact in the future?

L: I want to see it keep its entrepreneurial spirit, no matter how much the company grows and expands, I want us to always keep forging forward and really dominate the industry. We can always strive to be better, and everybody who’s here is here for a reason. We’re all part of this team and together we can win and win, and keep on winning.

K: Say someone applies for an internal role here at Impact, and they’re preparing to go into an interview with our CEO, Jeff Harris, what would your advice be for them?

L: The recruitment industry is all about wanting to win, and the best advice I have is to make sure you convey that competitive nature in the interview, and really make sure it comes across that you’re driven, and you’re a team player, and at the end of the day you’re here to win.

Connect with Leslie on LinkedIn, or send her an email at If you have any questions about working at Impact Recruitment or would like to inquire about internal positions, feel free to give us a call at (604) 689-8687.

Watch out, Whistler…

Impact started off the year with a great (and very busy!) January and we were eager to keep the momentum going, but the question was how? Our CEO and People & Culture Specialist put their heads together and came up with a brilliant idea. They planned a contest where at the end of the month, if we hit our revenue target, the entire company was promised an all-expenses paid trip to Whistler. Needless to say, our team was very inspired! The month flew by, and February was a whirlwind of anticipation, excitement, and both individual and team successes. It was down to the wire, but when all was said and done we found that we had exceeded our goal; the trip to Whistler was a go!

When the big day finally arrived, we woke up early (some would say far too early) to catch our bus, and then were on our way. Once we arrived in Whistler we enjoyed a much-needed brunch, and then split up – a bunch of us hurried off to hit the slopes, another group was eager to get some golf in, and the rest of the team opted for a relaxing day at the spa. The weather was beautiful, meaning that whether we were skiing at Blackcomb or relaxing in the hot tub a wonderful time was had by all. Once we had all made our way back to the Fairmont, we met for a few après cocktails in the Mallard Lounge before heading out to the Bearfoot Bistro for a beautiful dinner. The food was amazing, the company was delightful and the bar was open (that never hurts! Until the next day…). After dinner there was dessert, dancing, more cocktails and, from what we hear, a lot of late night pizza purchased! And, most importantly, we all made it back to the hotel in one piece.

One of the best things about working for Impact is what a close-knit group we are. It’s incredible that even with the company growing so much in the last year, we’re still as close as ever. Until next time, you know where to find us – and feel free to get in touch if you think you’d be another awesome addition to our ever-growing team!

  • Watch out, Whistler!

  • Gettin’ a snow day in at Blackcomb

  • If you need us, we’ll be lounging

  • The Building Division is basically always golfing.

  • Fancy dinner at Bearfoot Bistro!

  • White wine all around!

  • Hellooo, ladies


The end of one adventure, and the start of another

When Jeff Harris and Grant Tufts founded Impact Recruitment in 2009, it was with a shared vision. Their goal was to build a company that would provide the highest quality recruitment service in the country. Under their leadership, Impact has grown rapidly – expanding into new industries and verticals, establishing a satellite office in Toronto, partnering with the Vancouver Canucks and being named one of Canada’s Fastest-Growing Companies by Canadian Business and PROFIT magazine for two consecutive years.

Taking a genuine interest in his employees, Grant encouraged their professional development and was always eager to create opportunities for his staff to grow their role within the company. A firm believer in the power of personal connections, Grant ensured employees knew that he appreciated their hard work and valued their extra efforts. Grant’s support empowered recruiters and business developers alike to thrive in their roles at Impact.

After eight and a half wonderful years, Grant has made the decision to leave Impact Recruitment, and move on to other exciting endeavours. We are incredibly thankful for the time he spent with us here, as a mentor, a leader, a partner and also as a friend. We at Impact Recruitment and Impactemps wish him the very best as he takes his next step in the journey of business.

Happy holidays, from us to you

With the new year less than two weeks away, it’s a perfect time to reflect on everything that’s happened during 2017 (and it certainly went quickly!).  It seems like the weeks are going by faster and faster, and we’ve been busier than ever here at Impact Recruitment. It was a big year for us, and we’re thrilled to be growing as quickly as we are. It’s been an absolute delight making new partnerships, celebrating long-standing relationships and networking with inspiring, like-minded people. We were thrilled to land a spot on the PROFIT 500 list of Canada’s Fastest-Growing Companies for the second year in a row, and very excited to become the Official Recruitment Partner of the Vancouver Canucks. We feel so lucky to get to work with fantastic clients and introduce them to candidates that we know will be a perfect fit for their company. We’re also happy to announce that we’ve welcomed a bunch of new additions to our team as well! Introducing additional Account Managers, Recruitment Specialists and Administrative Professionals means that our Impact family is bigger than ever, and we couldn’t be happier about it (the more the merrier, as the saying goes). As always, we’re dedicated to our “work hard, play hard” mentality, so the end of another successful year was definitely something to celebrate. Up went the Christmas tree and on went the festive music, and off we went to drink champagne and dance the night away at Brix & Mortar. What a beautiful venue; the dinner was fantastic and it was a lovely evening of toasts and laughs, enjoying the company of our colleagues and their loved ones. Thank you to everyone who helped make this year such a good one, have a magical holiday season. From us to you, happy holidays!

Vancouver’s Fastest Growing Recruitment Firm announces new partnership with Canucks Sports & Entertainment

Vancouver, BC (November 20, 2017) – Impact Recruitment, British Columbia’s fastest-growing recruitment firm, announced today that it has entered into a partnership with Canucks Sports & Entertainment. The multi-season agreement designates Impact as the Official Recruitment Partner of the Vancouver Canucks and includes in-arena, online and television branding presence.

“No other recruitment firm has entered into such an agreement before with the Canucks,” said Jeff Harris, CEO of Impact Recruitment. “We have always been pioneers and innovators in the recruitment field, and this is another opportunity for Impact to lead the way by partnering with an organization that takes pride in its role as a leader both on and off the ice.”

“This partnership is ideal for Impact” added Harris, “both of our organizations focus on high-performing teamwork and continually strive for excellence. We are especially excited about this year – like the Canucks, we are young, fast, and growing, and we look forward to celebrating big wins together this season.”

Recognized by Profit Magazine as one of the fastest-growing companies in Canada for two consecutive years, one of Impact’s core values is focusing on their network first. This relationship with the Canucks allows Impact to provide new and unique opportunities to both its immediate network of clients and candidates, as well as the Vancouver community as a whole.

“We are thrilled to be the Official Recruitment Partner of the Vancouver Canucks” said Grant Tufts, President of Impact Recruitment. “We not only see great prospects to give back to our community by supporting the charitable organizations affiliated with the Canucks, but we also expect to bring our candidates exclusive opportunities to work for one of the biggest brands in Canada.”


About Impact Recruitment

Founded in 2009, and headquartered in Vancouver, Impact provides contingency, retained and project-based search services to organizations across Western Canada. From entry level positions, to executive management, Impact Recruitment works with a broad range of industries and verticals through divisions that include: Professional Services, Corporate, Operations & Manufacturing, Construction & Real Estate, and Information Technology. Impact’s Specialized Recruiters, coupled with the proprietary Certified Candidate® System, allow companies to source the top candidates for every position in their organization through a single recruitment resource. To learn more visit

Vancouver, FortisBC to co-operate on energy efficiency

Despite the City of Vancouver’s war on natural gas, the city and FortisBC, B.C.’s natural gas utility, have reached an agreement to work together on projects that will reduce Vancouver’s carbon footprint.

The city and FortisBC announced November 24 that they have signed a memorandum of understanding to co-operate on a number projects, including incentives to switch city vehicles from diesel and gasoline to cleaner burning natural gas.

“By working together, we’re finding solutions whereby we can get more efficient appliances in, reduce emissions, create pathways for things like renewable natural gas and natural gas vehicles,” said Jason Wolfe, director of energy solutions for FortisBC.

The city’s Renewable City Strategy aims to phase out natural gas, which has caused FortisBC and other businesses some concern. Only RNG would be acceptable in new developments.

The problem is that, at present, RNG is nearly non-existent. It makes up less than half of 1% of the natural gas supply in B.C.

Currently, some of the methane that is captured at the Vancouver landfill is used to generate electricity. But 40% of it is still flared. FortisBC has agreed to invest in a new system that will use that wasted resource, clean it up and inject it into the gas stream as RNG.

Even then, however, the amount of RNG FortisBC will be able to supply will still be less than 1% of the total available natural gas supply in B.C.

“We’re looking at a number of other opportunities as well,” Wolfe said. “We’ll keep adding to that number.”

Read full article here:


Vancouver falls to No. 3 as Canadian tech hub

Vancouver’s position as the country’s No. 2 destination for tech companies looking to establish operations in Canada fell victim to the backspace button in 2016.

The West Coast city dropped to third place after Ottawa made gains in CBRE’s Scoring Canadian Tech Talent report, released November 23.

Toronto ranked first.

CBRE examined the country’s 10 biggest cities and ranked them as tech hubs based on 14 factors focused on tech talent employment, education, high-tech clustering and cost competitiveness.

Despite the city’s high cost of living, the report noted Vancouver is still a competitive city for companies looking for highly skilled talent and relatively low labour costs.

And Vancouver may make gains in next year’s rankings.

This week Facebook announced it would add 16,000 square feet to its footprint to downtown Vancouver when it moves to new offices at Cadillac Fairview’s Waterfront Centre.

This comes a few weeks after Amazon announced it was opening a second downtown office in Vancouver and adding about 1,000 new workers.

A few days earlier, Microsoft announced it was adding 50 jobs focused on virtual reality and augmented reality to its Vancouver office.

Read full article here:

That’s a wrap!

What a year this has been for Impact Recruitment. The start of September marked the beginning of a new fiscal year for us, which (of course) meant that a party was in order to celebrate everything we’ve worked together to accomplish over the past 12 months. We’ve met wonderful candidates, partnered with new clients and continued to grow our relationships with those we’ve been working with for years. Our team has almost doubled in size and we’ve added a new IT Division. To top it off – we were thrilled to find out that we made the PROFIT 500 list of Canada’s Fastest Growing Companies for 2017! So, as previously mentioned, it was a year worth celebrating.

If there are two things that everyone at Impact has in common, it’s this: we like a little “friendly” competition, and we love a good theme party. Keeping these facts in mind, we divided everyone (the CEO and President included!) into teams of four and instructed them to dress up in their fanciest, Kentucky Derby-esque ensembles. The evening began with drinks on the patio, enjoying our “signature cocktail” (a delicious homemade frosé) before the teams set off for a round of pub golf.

The goal of pub golf is to complete a “course” where each hole is a different pub or restaurant. At each location, a member from the team has to complete a drinking-related task. We pub-hopped our way around the city (cheering on our own teams and heckling the others) and ended the game at Rogue where all forty-something of us toasted to a wonderful year at Impact Recruitment. Following the game, we made our way back to the office for a delicious spread of meats and cheeses, salads, desserts and more drinks (plus some dancing!) on the rooftop patio.

It was a fantastic night and a great way to celebrate everyone and their successes over the past year – both individually and as a company. From our co-workers to our candidates and clients, we are truly lucky to be surrounded by so many amazing people. Thank you to everyone who made this fiscal year so memorable, and cheers to whatever the next one has in store!



Two years running!

Impact Recruitment Ranks No. 104 on the 2017 PROFIT 500

–Canadian Business unveils 29th annual list of Canada’s Fastest-Growing Companies –

Vancouver (September 14, 2017) Canadian Business and PROFIT ranked Impact Recruitment No. 104 on the 29th annual PROFIT 500, the definitive ranking of Canada’s Fastest-Growing Companies. Published in the October issue of Maclean’s magazine and at, the PROFIT 500 ranks Canadian businesses by their five-year revenue growth.

Impact Recruitment has made the 2017 PROFIT 500 list for the second year in a row with a five-year revenue growth of 694%.

“It is never easy to earn a spot on the PROFIT 500, but this year’s applicant pool was the most competitive yet,” says Deborah Aarts, PROFIT 500 program manager. “This year’s winners demonstrate the resilience, innovation and sheer management smarts it takes to build a thriving business today. Canada—and the world—needs more entrepreneurial success stories like these.”

“We are honoured to be on the PROFIT 500 ranking for the second consecutive year,” says Impact Recruitment Founder and President Grant Tufts. “We have some exciting plans to continue our growth and keep Impact Recruitment on the PROFIT 500 list for a third year and beyond.”

About Impact Recruitment

Established in 2009 by co-founders Grant Tufts and Jeff Harris, Impact Recruitment entered the market with a singular vision – to provide the highest quality recruitment service in North America. Today, with over forty team-members, five specialized divisions and the addition of Impactemps, Impact Recruitment is recognized as Western Canada’s premier search firm for experienced professionals and managers.

About the PROFIT 500

For 29 years, the PROFIT 500 has been Canada’s most respectable and influential ranking of entrepreneurial achievement. Developed by PROFIT and now published in Maclean’s magazine and at, the PROFIT 500 ranks Canadian companies on five-year revenue growth. For more information on the ranking visit or

About Canadian Business

Founded in 1928, Canadian Business is the longest-serving and most-trusted business publication in the country. It is the country’s premier media brand for executives and senior business leaders. It fuels the success of Canada’s business elite with a focus on the things that matter most: leadership, innovation, business strategy and management tactics. Learn more at


For more information about Impact Recruitment, please contact Katie MacAlister at, or by phone at (604) 689 – 8687.

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