Meet the Team: Leslie Billy

The first interview in our Meet the Team series is with the Director of our Operations Division, Leslie Billy! So, everyone, this is Leslie. Leslie, meet everyone.

Katie: First things first, why were you initially interested in joining Impact Recruitment?

Leslie: I saw it as a really good opportunity to expand my career. I’ve been in the industry for 12 years and most of it has been on the temporary side of things, so I was very excited for an opportunity to explore the permanent side of recruitment, while also using the knowledge and experience I already have.

K: Using your experience in temporary and contract recruitment, do you feel that you’ll be able to help grow and improve Impact’s sister company, Impactemps?

L: Yes I do, definitely, and that was one of the reasons I chose to come on board with Impact. I felt there was a very entrepreneurial spirit at this company, and that’s something that is so important to me. I did have other offers on the table, but after I got the chance to meet with Jeff Harris (CEO of Impact Recruitment and Impactemps) I really began to understand what the core values of Impact were and I made the decision to come on board here where I knew my opinion and experience would be valued.

K: Impact is growing rapidly, so much so that we’ve made the PROFIT 500 list of Canada’s fastest-growing companies for several years in a row. Is that exciting for you, or is it kind of intimidating?

L: No, not intimidating at all. I love it. I feel like it’s a great thing because, you know, companies need to grow and need to change and need to innovate, it needs to be happening constantly. A company, no matter how good it is, can’t just stay stuck where it is, because even if you’re on the right track if you don’t keep moving it’s only a matter of time before you get hit.

K: What is your favourite thing about working at this company?

L: The culture, I love the people. I honestly love the people I work with. Within my first week I felt like I’d been here so much longer than just three days! We do big team lunches, have company events, we go for drinks together. We have a real work hard, play hard mentality, and that’s me, that’s who I am as a person and I love that the culture at Impact embodies that.

K: On a lighter note, what is something about you that you would consider a skill that nobody knows you have? Or at least nobody at Impact knows.

L: Oh, wow. Ummm, well I used to do mixed martial arts? I think that’s the most unique “skill” that I have. At my last job they called me the Karate Kid.

K: Leslie the Karate Kid. Can we start using that here at Impact?

L: Please don’t (laughs).

K: For you personally, outside of Impact, what are your favourite things to do?

L: Uh (laughs) Netflix? Netflix and wine with my cat, if I’m being honest. Those are my favourite things to do.

K: I love that honesty! What do you hope to see for Impact in the future?

L: I want to see it keep its entrepreneurial spirit, no matter how much the company grows and expands, I want us to always keep forging forward and really dominate the industry. We can always strive to be better, and everybody who’s here is here for a reason. We’re all part of this team and together we can win and win, and keep on winning.

K: Say someone applies for an internal role here at Impact, and they’re preparing to go into an interview with our CEO, Jeff Harris, what would your advice be for them?

L: The recruitment industry is all about wanting to win, and the best advice I have is to make sure you convey that competitive nature in the interview, and really make sure it comes across that you’re driven, and you’re a team player, and at the end of the day you’re here to win.

Connect with Leslie on LinkedIn, or send her an email at If you have any questions about working at Impact Recruitment or would like to inquire about internal positions, feel free to give us a call at (604) 689-8687.

Two years running!

Impact Recruitment Ranks No. 104 on the 2017 PROFIT 500

–Canadian Business unveils 29th annual list of Canada’s Fastest-Growing Companies –

Vancouver (September 14, 2017) Canadian Business and PROFIT ranked Impact Recruitment No. 104 on the 29th annual PROFIT 500, the definitive ranking of Canada’s Fastest-Growing Companies. Published in the October issue of Maclean’s magazine and at, the PROFIT 500 ranks Canadian businesses by their five-year revenue growth.

Impact Recruitment has made the 2017 PROFIT 500 list for the second year in a row with a five-year revenue growth of 694%.

“It is never easy to earn a spot on the PROFIT 500, but this year’s applicant pool was the most competitive yet,” says Deborah Aarts, PROFIT 500 program manager. “This year’s winners demonstrate the resilience, innovation and sheer management smarts it takes to build a thriving business today. Canada—and the world—needs more entrepreneurial success stories like these.”

“We are honoured to be on the PROFIT 500 ranking for the second consecutive year,” says Impact Recruitment Founder and President Grant Tufts. “We have some exciting plans to continue our growth and keep Impact Recruitment on the PROFIT 500 list for a third year and beyond.”

About Impact Recruitment

Established in 2009 by co-founders Grant Tufts and Jeff Harris, Impact Recruitment entered the market with a singular vision – to provide the highest quality recruitment service in North America. Today, with over forty team-members, five specialized divisions and the addition of Impactemps, Impact Recruitment is recognized as Western Canada’s premier search firm for experienced professionals and managers.

About the PROFIT 500

For 29 years, the PROFIT 500 has been Canada’s most respectable and influential ranking of entrepreneurial achievement. Developed by PROFIT and now published in Maclean’s magazine and at, the PROFIT 500 ranks Canadian companies on five-year revenue growth. For more information on the ranking visit or

About Canadian Business

Founded in 1928, Canadian Business is the longest-serving and most-trusted business publication in the country. It is the country’s premier media brand for executives and senior business leaders. It fuels the success of Canada’s business elite with a focus on the things that matter most: leadership, innovation, business strategy and management tactics. Learn more at


For more information about Impact Recruitment, please contact Katie MacAlister at, or by phone at (604) 689 – 8687.

Get Social

Is the grass greener?

Why do people change jobs, or want to change jobs? Working in the recruitment industry, we hear these questions on a daily (sometimes hourly!) basis. After all of our years of experience, we know that no one-size-fits-all answer exists. Making the decision to embark on a career change journey is not something that should be taken lightly. At Impact Recruitment, we have found it beneficial to encourage our candidates to first deeply consider why they have decided to make a change before taking any next steps… or leaps.

Exciting news! Our very own Mark Fenwick, Team Lead of Impact Recruitment’s Legal Division, is a contributing author in the Fall 2017 edition of the BCPA’s Paralegal Press.

Read the full article here.

Canada’s economy grows 3.5 per cent in third quarter, beating expectations

The Canadian economy grew 3.5 per cent during the third quarter, bouncing back from the second quarter slump brought on by last May’s Alberta wildfires.

The economy grew 0.9 per cent during the quarter, equivalent to an annualized rate of 3.5 per cent. That rebounds from the 1.3 per cent decrease in the second quarter, and it beats economists’ average expectations of a 3.38 per cent gain.

“Exports of energy products, rebounding from a second quarter decline, boosted growth,” StatsCan said. Exports of goods and services rose by 2.2 per cent during the third quarter, reversing a 3.9 per cent decline in the second quarter.

“Growth was driven by a 6.1 per cent increase in the energy sector, following a 5.1 per cent decline in the second quarter as a result of the Fort McMurray wildfires,” StatsCan said.

Exports of goods were up 2.3 per cent, while service exports advanced 1.4 per cent. Stephen Poloz, governor of the Bank of Canada, earlier this week touted service exports as key to returning Canada’s economy to full capacity.

Read the full article on Financial Post.


‘This might be our moment’ to attract top talent to Vancouver in Trump’s wake

Within days of this month’s U.S. presidential election, Cody Green’s Vancouver-based financial tech startup was facing “an influx of literally dozens of resumés coming in from the States.”

Green, the founder and co-CEO of Canada Drives, says it’s too early to say if the flood of American applicants is a knee-jerk reaction from some skilled workers unhappy with the ascendancy of president-elect Donald Trump.

“We’ll feel in the coming months what the actual net effect is going to be,” said Green, whose company specializes in securing financing for car owners.

But the potential for tech workers to make good on their word to move to Canada in the event of a Trump presidency could provide growth for start-ups struggling to recruit talent in Vancouver’s burgeoning tech sector.

Trump’s election comes a week after federal Finance Minister Bill Morneau announced a new “global skills strategy” targeting skilled foreign workers.

The program, set to go into effect in the spring, aims to offer short-term labour relief to international businesses or tech startups that need to recruit top talent from overseas.

Green said whether it’s engineering or programming jobs, it’s “always a challenge to fill them with local candidates.”

Read the full article on

B.C. expected to lead country in economic growth in 2017: BMO

British Columbia is set to take top spot among the Canadian provinces for economic growth both this year and next, according to a BMO Financial Group report released October 6.

The province’s economy will grow by 3.0% this year, which is more than double the 1.2% growth expected nationally, BMO forecasts. In 2017, B.C.’s economy is forecast to grow a further 2.5%, compared with 2.0% nationally.

“This would continue a run of stable and solid growth averaging 2.8% over the past seven years,” BMO said in the report. “The province’s resource base is much more diverse (natural gas, base metals, forestry and little direct exposure to oil), housing has been roaring, while the combination of sturdy U.S. demand and a weaker Canadian dollar are a net positive for exports and tourism.”

The report points out that because B.C. is Canada’s biggest trading partner with Asia, slowing growth in China would hit this province the hardest.

The recently introduced foreign buyers tax is working to soften home sales, especially in the high-end sector, said Robert Kavcic, BMO senior economist.

Read the full article on

B.C. to be Bright Spot in 2016

Although Canada’s global economic outlook in 2016 might be bleak, British Columbia is expected to lead the country in its overall growth.

Soft growth in China is underscoring the forecast for a weak global economic outlook in 2016, but British Columbia could be poised to thrive over the next year, according to a Business Council of B.C. (BCBC) report released February 11.

“B.C. is holding up surprisingly well,” the BCBC said in its report. The council expects the country to experience real GDP growth of 1% this year; in B.C., this number jumps to 2.8%. Prospects are similarly positive for 2017, with Canadian real GDP growth forecast at 2.1% and B.C.’s forecast at 3%.

Read the full article at,

Distance Degree Can Demonstrate Hustle to Employers

“There are a lot of organizations that appreciate the ability of someone to work and attend school at the same time,” says Grant Tufts, co-founder and president of Impact Recruitment in Vancouver.

As universities catch up to technology, it’s still early days for degrees that can be completed fully or mostly online. But they are becoming increasingly prevalent. In doing so, they are making post-secondary education available to a wider swath of people than ever, allowing them to complete degrees without leaving the work force.

The number of schools offering online or mostly-online degrees has risen so much, particularly for business education, British education network Quacquarelli Symonds has begun ranking the world’s top online and distance MBAs. The firm also conducts annual surveys of worldwide MBA applicants, and has found that the appetite for part-time and online MBAs is growing.

To read the full article on The Globe and Mail: Click here.

Importance of Company Culture

October is Canada’s official Healthy Workplace Month. Read on to find out how to promote a healthy company culture.

Everyone is accessible and available to work with one another on almost any project. Working together as a team allows your employees to gain trust, foster camaraderie, feel productive and have a sense of belonging. That feeling of group contribution allows for positive momentum to continue over to future tasks. We lean on each other for workplace wellness.

We believe in the importance of the workplace environment. We try to keep influencing factors tuned towards wellness, longevity and productivity. Simple things like playing classical music in the office, keeping community areas clean and encouraging social interaction help maintain a healthy environment.

To read the full article on BIV: Click here.

The Cost of an Unfilled Position

Ever wonder what it costs your company when key member moves on?  We can’t tell you the exact numbers for your business, but we can certainly tell you the factors…

Revenue costs account for the amount of revenue lost by having a position unfilled.
  • Decreased output
  • Underutilized equipment and company assets
  • Delayed revenue
  • Lost revenue resulting from products/services that aren’t introduced
Management costs are high when key leaders take on duties associated with the vacant position.
  • Less time spent on strategy and innovation
  • Less time to manage remaining employees, effecting productivity and employee satisfaction
  • Increased manager frustration leading to diminished team morale
Team costs occur when remaining employees back fill an open position in the company.
  • Lost leadership resulting in a lack of productivity
  • Lost idea generation and collaborative innovation opportunities
  • Retention of under-performing employees out of necessity
Personnel costs can often be long-term and occur as a trickle-down effect when a position remains vacant.
  • Increased employee frustration
  • Greater incidence of illness and absenteeism
  • Lost opportunity to develop skills of current employees
  • Higher incidence of employee error
  • Higher turnover due to diminished work/life balance and increased workload

Every hour that a position is remains vacant means clients go uncalled, innovative ideas go undiscovered, terrific employees become frustrated, and client questions go unanswered.


Have an unfilled position?  Call us today!  604-689-8687